Shipping and Delivery Policy

1. Order Processing

All orders are processed within 2 business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Costs

We offer standard shipping.Shipping costs and delivery time vary based on your location. Exact details can be found during the checkout process.

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email within 2 business days. Use this number to track your package through the designated carrier's website.

4. International Shipping

We don't offer international shipping right now.

5. Delivery Timeframes

- Estimated delivery within 4 to 7 business days.
Note: Delivery times are estimates and may be subject to unforeseen delays, such as customs processing or extreme weather conditions.

6. Delivery Details Accuracy

Customers are responsible for providing accurate and complete delivery information. We are not liable for delays or non-delivery due to incorrect address or mobile number.
7. Delivery Confirmation
Upon delivery, please inspect your package for any damage or discrepancies. If the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at mayascollectionss@gmail.com mentioning your Order ID. Report any issues to our customer service within 24 hours of receiving your order.

8. Missed Deliveries

If a delivery attempt is unsuccessful, the carrier will leave a notice with further instructions for redelivery or pickup.

9. Contact Us

For any queries or concerns regarding shipping and delivery, please contact us at mayascollectionss@gmail.com.
Thank you for choosing Mayas Collections.! We strive to provide a seamless and efficient shopping experience.